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Why do I have so much trouble getting contection?

It takes forever and many tries to get contected to messenger. when it does connect it’s missing some of my plug ins. I also lost my smileys in IM. I completely uninstalled and installed smiley central several times and still no smileys. I have given up and uninstalled smiley central. I also believe I may have some adware or spyware on my comp. I have scanned w/mcaffree and yahoo antispyware and it’s coming up clean. something is not right tho. all my icons on my desk top moved from where I had placed them to different locations. could it be the new be beta messenger that is causing the problem?

One Response to Why do I have so much trouble getting contection?
  1. Sparky
    August 29, 2010 | 10:12 pm

    The messenger directory might be corrupt, try a clean reinstall:
    http://search2.cc.scd.yahoo.com/cct_search.php?ui_mode=answer&prior_transaction_id=345569&action_code=5&highlight_info=16789078,12,23&turl=http%3A%2F%2Fhelp.yahoo.com%2Fl%2Fus%2Fyahoo%2Fmessenger%2Fmessenger75%2Fmessenger%2Fmessenger-04.html&answer_id=7492529#__highlight

    If that doesn’t work, you probably want to contact yahoo:
    http://add.yahoo.com/fast/help/us/messenger/cgi_feedback

    Or get live online support by going to http://voice.yahoo.com/voice_help.php and clicking on the ‘Live Chat help’ link on the right side of the page.

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